Jewelry Policy
All Z Artisan Jewelry pieces are handcrafted and final sale. No refunds. Exchanges may be considered on a case-by-case basis.
2-Month Warranty
A 2-month warranty is provided for minor repairs resulting from normal wear and tear, such as clasps or jump rings, at no additional cost.
Damage caused by water, chemicals, improper care or misuse is not covered under the warranty. Repairs in these circumstances may still be possible and will be offered at an additional cost.
Each piece comes with a Jewelry Care Card. Following the care instructions is essential to help preserve the quality, beauty and longevity of your jewelry.
Pickup & Shipping
Self-Pickup: Available. Please DM for details ↗.
Complimentary U.S. Shipping: Every piece is carefully packaged and shipped with tracking and insurance included, at no additional cost to you.



